Terms & conditions

1. Object and General Information

The content of this website is intended to provide general information about Verdelago Resort, its services, accommodations, and facilities. Verdelago excludes liability for any damages resulting from the use of the information contained on this website, as it does not constitute a contractual offer for services without a formal booking confirmation.

2. Intellectual Property 

Any use of the content of this website (texts, images, logos, and videos) beyond simple downloading and/or temporary storage for viewing on a personal device is expressly prohibited without the express, prior, and written authorization of Verdelago Resort.

3. Privacy and Cookie Policy 

Verdelago Resort is committed to ensuring that your privacy is protected and that it strictly complies with its obligations under the General Data Protection Regulation (GDPR). Our Privacy and Cookie Policy explains how we handle any personal information you provide while browsing this site, as well as the security measures taken.

4. Information We Collect and How We Use It 

When you register or interact with our website, we collect the information you choose to provide in the forms. We collect this information to:

  • Process your booking requests and effectively administer transactions.
  • Develop and improve our hospitality and leisure services.
  • Monitor website usage through aggregated data (which does not identify individual users).

5. Cookies 

We use cookies on this website. A cookie is a small text file that identifies your computer on our server; it does not identify the individual user.

  • Essential Cookies (e.g., PHPSESSID): Required for the website to function correctly during your visit.
  • Analytical Cookies (e.g., Google Analytics): Help us analyze visitor behavior and improve the online experience anonymously.
  • Cookie Control: You can configure your browser to accept, notify, or reject cookies. Please note that disabling cookies may limit the use of the website.

6. Consumer Notice & Dispute Resolution 

In accordance with Portuguese Law (Art. 18, Law 144/2015), in the event of a dispute, consumers may contact the European Online Dispute Resolution Platform: http://ec.europa.eu/consumers/odr or the national alternative dispute resolution entities available at www.consumidor.pt.

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